The actual transfers to Oracle are in that case done from this other server. The method is available in Explorer 8. This recommended feature takes advantage of Oracle's common upload destination transport. To set up DA as the default transport method, you must create or update the Explorer defaults file with the explorer -g command.
The DA transport is proposed as the default transport since Explorer 8. To store both username and password and to provide other information to upload files to MOS, go to the da subdirectory of the RDA distribution and run the following command:.
Enter at least the MOS username and password. After this configuration step, Explorer can upload collection results to Oracle by using DA. Setting it up is analogous to setting DA up. The SFT tool is used to periodically deliver Explorer data collector files for proactive reporting and for sending Explorer, core, log, or other files for support services diagnostics.
SFT is designed to support customer network environments in which Explorer clients do not have Internet access and to provide a central point to manage Explorer telemetry. In other words, the SFT server is a hub. Typically, it will accept Explorer collection results from other servers and send them to Oracle. It is possible to transfer files via FTP. It is up to the customer to asses the risks in using this transport method.
It is no longer possible to use FTP to send files directly to Oracle. Assess the privileges for the Explorer distribution. Only the user, who installs the software, needs write access to the software directory structure. All other users, including users who run Explorer collections, must only have read access to the Explorer distribution with execute privileges on the directories and the executables.
Make sure that the Explorer secure temporary directory is owned by root with permission set to as protection. Make sure that the Explorer configuration directory structure is owned by root and only accessible by root. The input files and credential store are ignored when group or others can access them.
The same applies to the input files specified by command line argument or environment variable. When you need credentials for your Explorer collections, make sure to create the credential store Explorer wallet and to store your credentials in it. Ensure that you remove all passwords from the input files.
Explorer creates the collection results in the Explorer output directory so that they are only accessible by root. Place the output directory on a location where those restrictions can be enforced. When connecting to external devices over an open network, use a preferred secure protocol such as ssh or ftps instead of telnet and ftp. Avoid well-known credentials for external devices. The file is used to provide valuable information so that the Oracle Explorer data can be retrieved more easily by Field Engineers and System Support Engineers.
The defaults file should not be removed. Oracle Explorer notifies you when fields are missing from the defaults file. More information on the defaults file format is available in the explorer 4 man page.
Because Oracle Explorer can stress the system, it might uncover an operating system bug. In this case, you can disable a module temporarily or permanently. For a temporary, one-time change when using the sh or ksh shells, type the following command:. For a temporary, one-time change when using the csh or bash shells, type the following command:. For example, the explorer -v -w default,!
Oracle Explorer's run time is a function of the server it is running on. Servers with many disks run substantially longer than servers with a small number of disks. Oracle Explorer allows individual data gathering modules to be excluded or groups of modules to be excluded.
For data gathering on a scheduled weekly basis, if possible, exclude the network and storage modules:. When using sh or ksh , use explorer -w default,! The t3 script checks each disk to determine if it is a SUN-T3 model. This check takes longer on servers with a large number of disks than on servers with a small number of disks. This check is done even if no SUN-T3 disks are attached to the server.
If the server does not have any SUN-T3 disks attached, this module can be excluded from the Oracle Explorer runs as follows:. When using sh or ksh , use explorer -w t3. When using csh or bash , use explorer -w!
The t3extended script logs in to the T3 array for each command. No alternative other than streaming four to six commands per telnet session is provided. For servers with a large number of T3 arrays attached, this process takes a considerable amount of time.
If possible, avoid running the t3extended module as part of the scheduled weekly Oracle Explorer run as follows:. When using sh or ksh , use explorer -w t3extended. Using one time format allows Sun to know exactly when each Oracle Explorer process was run without performing time conversions. Converting the time would require that the Oracle Explorer output file be parsed and the TZ variable extracted. Information gathered from customer machines is transmitted to Sun and stored to enable faster, more effective diagnosis and customer support.
The data is also reviewed in the aggregate, without reference to individual customers, for planning future offerings and enhancements. Once the data is received, Sun protects it to the same high standards it applies to its own information resources. Data storage machines are tightly secured and both physical and electronic access to the machines is restricted to approved support personnel only.
Removal or sharing of any data outside of Sun is not permitted by Sun's Data Stewardship policies. Only internal Sun employees and approved contractors can access the stored Oracle Explorer data, which is controlled by Sun's internal network-access control policy.
The output format from Oracle Explorer is based largely upon the output from system commands. If those commands have different output when a new version or bug fix comes out, then the Oracle Explorer output will also change. To do this, use the explorer -g option to configure Oracle Explorer to send its output automatically by means of HTTPS every time the explorer command is run with the -P option. Oracle Explorer 5. Explorer 5. Here is an example entry:.
For Platinum contracts, subscription to Sun System Analysis is included into the contract. You can also view the raw text files, which are located at:. The munpack utility is a freeware utility used to decode MIME messages. Because Oracle Explorer can come in multiple parts, a tool is needed to put the MIME messages together into the original explorer tar file.
What is causing my email submission of Oracle Explorer output to be rejected by Sun external mail servers? While there a several possible causes, one possibility is a reverse-lookup failure.
All email directed to Sun is reverse-address checked. If the sender's return address is not a valid, reachable address, the email is rejected. Before sending an email, verify that your return email address can be accessed externally. Run the explorer -g command to add or edit a Oracle Explorer cronjob.
When prompted about whether you want to schedule running Oracle Explorer in cron, answer yes. You can choose to schedule running Oracle Explorer on a weekly basis or on a monthly basis.
Oracle Explorer adds an entry in the root crontab file. The following are example crontab entries:. Oracle Explorer version 5. In Oracle Explorer 4. You can save the defaults file and use it as input when you run the explorer -g command to create or update the defaults file. During installation of Oracle Explorer version 4.
The contents of the defaults file are displayed as the default responses when you run the explorer -g command. This procedure describes installing SUNWexplo into a non-default directory.
The command option is pkgadd -a admin. A template of the admin file is in the Oracle Explorer Data Collector release package. The STB install will automatically migrate the defaults file and the input files. Upgrading an an existing Oracle Explorer installation to a newer release consists of these steps:.
This section describes the procedure for upgrading an existing Oracle Explorer Data Collector installation. See "Install with Limited Interaction" for the procedure for updating the tool with limited interaction.
The defaults file is preserved to be used as input during the upgrade process from Oracle Explorer 3. The contents of the defaults file are displayed as the default responses during the identification phase of the upgrade.
Optional Run the explorer -g command if you want to change the defaults file.
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